Author Archives: Geneva Sibanda

About Geneva Sibanda

I assist companies in the Areas of Network Infrastructure Design and Implementation: (from Windows Active Directory Security, networking, etc.).

WSUS Console Cannot Open.

After installing WSUS3, you get the error below:

MMC cannot open c:\***\wsus.msc. This maybe the file does not exist, is not an mmc console or was created by a later version of mmc. Or may not have sufficient access rights to the file.

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Microsoft Management Console 3.0 for Windows Server 2003 (KB907265)

Brief Description
Microsoft Management Console 3.0 (MMC 3.0) is a framework that unifies and simplifies day-to-day system management tasks on Windows by providing common navigation, menus, toolbars, and workflow across diverse tools.
Resolution:

To work around this problem, follow these steps.

Windows Server 2003/SBS2003 R2

The following software is required for running WSUS on Windows Server 2003 Service Pack 1 or Service Pack 2:

Please feel free to contact me for further technical assist, with the installation of WSUS.

Upgrading from ISA 2004 EE to 2006 EE

Migrating from ISA 2004 EE to 2006 EE is an easy process. Upgrade Guide for ISA Server 2006 Enterprise Edition

However, you may run into some technical errors:

“The ISA Server configuration cannot be imported because it was exported from a computer running an earlier version of ISA Server without requesting inclusion of the user permission settings or confidential information. For upgrading, the configuration must be exported with inclusion of these settings and the confidential information.”

This error was encounted when upgrading an array member to new equipment instead of performing an in-place upgrade.
Resolution:

To work around this problem, follow these steps.

Before Exporting ISA Server 2004 Configuration Storage server you need to make sure that the account you are using has “ISA Server Enterprise Administrator” role. This role allows full control over the enterprise and the configuration of all arrays in the enterprise. Users with this role can Import (Restore) Configuration and follow the on-screen instructions without running into the above error.

For more in-depth practical guide for upgrading ISA 2004 EE arrays to ISA 2006 EE. Please feel free to contact me for further technical assist, with the installation of your ISA Solutions.

OWA Red-X

When you access Microsoft Outlook Web Access by using Microsoft Internet Explorer 7 version of Internet Explorer, you experience one of the following symptoms.

On a computer that is running Microsoft Windows Vista, you cannot perform any editing tasks that you typically expect to perform. For example, you cannot perform the following tasks:

• Compose a new e-mail message
• Reply to an e-mail message

Additionally, you may receive a red X error.

Resolution:

To work around this problem, follow these steps.

The following Microsoft Exchange Server 2003 patch is available for download from the Microsoft Download Center and you need to run this patch on your exchange server.

http://www.microsoft.com/downloads/details.aspx?FamilyId=5BC06E8A-08EB-4976-BC68-A03EBE3A2552&displaylang=en

Error Code 10061: Connection refused

The page cannot be displayed when trying to access OWA
Explanation: The Web server refused the connection, possibly because a service on the upstream server is inactive.

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Try the following:

Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
Contact website: You may want to contact the website administrator to make sure the Web page still exists. You can do this by using the e-mail address or phone number listed on the website home page.

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Technical Information (for support personnel)

Error Code 10061: Connection refused
Background: When the gateway or proxy server contacted the upstream (Web) server, the connection was refused. This usually results from trying to connect to a service that is inactive on the upstream server.

Event Type: Error
Event Source: Microsoft ISA Server Web Proxy
Event Category: None
Event ID: 14200
Date: 2008/06/23
Time: 08:22:06 PM
User: N/A
Computer: ****
Description:
ISA Server was unable to establish an SSL connection with. No connection could be made because the target machine actively refused it.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 4d 27 00 00

Resolution:
To work around this problem, follow these steps.

RDP to your MS Exchange box – go start – administrative tools – Internet Information Services (IIS) Manager – expand Web sites – right click Default Web Site – go to properties of Default Web Site – click Directory Security – click on Server Certificate – Next – on IIS Certificate Wizard – Select ‘Renew the current certificate’ – Next – Select “Send the request immediately to an online certificate authority” – next all the way to finish.

If for some strange reasons the above steps doesn’t resolve your problem. Please feel free to Contact Me for further technical assist, we will Remote Support:- Minimum 30 Minutes.

Setup Failed while creating ISA Server storage

Migrating from ISA 2004 Standard Edition to ISA 2006 Standard Edition and the installation comes up with the following error message “Setup Failed while creating ISA server storage”. The ISA 2006 installation rolls back, interestingly it wipes ISA 2004 off of the server.

NB: Hoping that you took ISA 2004 backup before running ISA Server 2006 setup.

Resolution:
To work around this problem, follow these steps.

Right Click My Computer – Properties – go to Computer Name – Rejoin your ISA Server to the Domain – allow your Server to restart. After a reboot – my ISA 2006 Server Installation completed successful. All I did was to import data from an exported XML (ISA 2004 backup) configuration file into a newly installed ISA 2006 Server.

If for some strange reasons the above steps doesn’t resolve your problem. Please feel free to contact us for further technical assist.

netdom query FSMO (Flexible Single Master Operations)

Solution: Identify the computer holding the fsmo roles by using the command netdom query fsmo.

C:\Program Files\Support Tools>netdom query fsmo
Schema owner es-dc-01.esgnet.lan
Domain role owner es-dc-01.esgnet.lan
PDC role es-dc-01.esgnet.lan
RID pool manager es-dc-01.esgnet.lan
Infrastructure owner es-dc-02.esgnet.lan

The command completed successfully.

-ERR Service not available (server error)

Using Outlook Express and receiving’ reported error (0x800CCC90) : ‘Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: -ERR Service not available (server error)’

When you telnet into your server using pop3 port 110 – you get an error “-ERR Service not available”. and you have checked to make sure that pop3 service is started and running.

Solution:

On your Exchange Server – Exchange System Manager – Expand – Servers – Protocols – POP3 – Right click on Default POP3 Virtual Server and start the service.

The remote session was disconnected because there are no Terminal Server client access licenses available for the computer

Windows XP users are encountering technical problems when trying to RDP into Terminal Server.


See the snapshot below.

Remote Desktop Disconnected

Resolution:

To work around this problem, follow these steps.

Click on start – Run – regedit

Expand HKEY_LOCAL_MACHINE – Software – Microsoft – MSLicensing

Just delete the entire MSLicensing folder. All should work perfect.

Error Code: 502 Proxy Error. The ISA Server denied the specified Uniform Resource Locator (URL). (12202)

Explanation: There is a problem with the page you are trying to reach and it cannot be displayed.

Try the following:
Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped.
Access from a link: If there is a link to the page you are looking for, try accessing the page from that link.
If you are still not able to view the requested page, try contacting your administrator or Helpdesk.

Technical Information (for support personnel)
Error Code: 502 Proxy Error. The ISA Server denied the specified Uniform Resource Locator (URL). (12202)
IP Address: x.x.1.1
Date: 2009/06/21 08:15:40 [GMT]
Server: esg-isa-01.esgnet.lan
Source: proxy

The above problem was encountered when web browser clients (FWC) that are located behind Microsoft Internet Security and Acceleration (ISA) Server 2006 try to access internal wordpress web sites on Linux server running Fedora.

Temp Solution:

ISA Server 2006 SE – Click Start – Run – regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3Proxy\Performance\Parameters\

Create the following new entry:Entry name: IgnoreMimeCheckForZeroContentLength
Type: DWORD
Value: 1

SRP status disconnected

SRP is showing as disconnected on your BlackBerry Enterprise Server Express (BESX).

Resolution: This problem is caused by incorrect SRP ID: Request a new SRP ID and License Key (SRP Authentication Key) from RIM.

Important: If you have ordered the BlackBerry Enterprise Server Express software please make note of the following information while picking up your software:

  • Serial Number (SRP ID)
  • License Key (SRP Authentication Key)
  • Client Access Licenses

Till next time…(for smooth BESX project rollout please drop us an email: sales at esgnet.co.za)

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